Privacy Policy

1. Who we are

Pairlark is the operator and data controller for this website.

2. Information we collect

We may collect information that you choose to provide through our inquiry form, including:

• your name and work email address;
• your company or organization and region;
• estimated order quantity and preferred delivery date; and
• project details included in your message; and
• the landing page, referrer and campaign parameters associated with your inquiry, where available.

If you allow analytics cookies, we also receive information about how visitors use the website, such as page views, interactions, approximate location, device and browser information. We do not ask you to provide sensitive personal information.

We also process limited technical signals, such as submission timing and network address, to prevent automated form abuse. Campaign information is attached to an inquiry only when you choose to submit the form.

3. How we use information

We use personal information to:

• respond to inquiries and discuss potential projects;
• prepare concepts, estimates and production recommendations;
• operate, secure and improve our website;
• understand which campaigns generate genuine inquiries;
• understand website performance when analytics consent has been given; and
• meet applicable legal and record-keeping obligations.

Depending on the circumstances, our legal basis may be your consent, taking steps at your request before entering into a contract, our legitimate business interests, or compliance with a legal obligation.

4. Cookies and analytics

We use local storage that is necessary to remember your cookie preference. Google Analytics is blocked until you select “Allow analytics.” If you consent, Google Analytics may set first-party cookies including _ga and _ga_<container-id>, which have a default expiration period of up to two years.

We keep advertising storage, advertising user data and advertising personalization disabled in our current Analytics configuration. You may withdraw consent at any time using the button below.

Learn more about how Google uses information from sites or apps that use its services.

5. Service providers and international transfers

We use service providers to host the website, deliver inquiry emails and, with your consent, provide analytics. These currently include Vercel, Namecheap Private Email and Google Analytics. They may process information in countries other than your own, subject to their applicable contractual and legal safeguards.

We do not sell personal information.

6. Retention and security

We retain inquiry information only for as long as reasonably necessary to respond, manage a potential or active business relationship, resolve disputes and meet legal obligations. We use reasonable technical and organizational safeguards, but no internet transmission or storage system can be guaranteed to be completely secure.

7. Your choices and rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction or portability of your personal information, to object to certain processing, or to withdraw consent. You may also have the right to complain to your local data protection authority.

To make a request, email sales@pairlark.com. We may need to verify your identity before completing a request.

8. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy as our services or legal obligations change. The date at the top of this page shows when it was last revised.

10. Contact us

Questions about this policy or Pairlark’s privacy practices can be sent to sales@pairlark.com.